1. Introduction
Never Ending Solutions ("NES", "we", "us") operates the Nexus Hub platform ("Service") at developer-feedback-loop.web.app. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
2. Information We Collect
Account Information
When you sign in, we collect:
- Name and email address (from Google OAuth or email/password registration)
- Profile photo (if provided by Google)
- Role and organizational assignment
Usage Data
We collect data generated through your use of the platform:
- Board and card interactions (creation, updates, comments)
- Time tracking entries
- Competency assessments and evaluations
- Meeting scheduling and attendance
- Audit logs for security and compliance
Google Calendar Data
If you choose to connect Google Calendar, we access:
- calendar.readonly — to display your today's events on the dashboard
- calendar.events — to create meeting events when you schedule meetings through the platform
Calendar data is cached temporarily in your browser session and optionally in our database to provide a seamless experience. We do not share your calendar data with third parties.
Google Sheets Data
If you choose to export data to Google Sheets, we request access only at the time of export. We do not retain your Sheets credentials beyond the active session.
3. How We Use Your Information
- To provide and operate the Service
- To manage your account and role-based access
- To display calendar events and schedule meetings
- To generate reports, analytics, and compliance documentation
- To maintain audit logs for security and regulatory compliance
- To send notifications about assignments, due dates, and meetings
4. Data Storage and Security
Your data is stored in Google Cloud Platform (Firebase/Firestore) with the following protections:
- Data encrypted in transit (TLS 1.2+) and at rest
- Role-based access controls (RBAC) enforced at the database level
- Comprehensive audit logging of all data access and modifications
- Regular security monitoring and alert policies
5. Data Sharing
We do not sell your personal information. We may share data only in these circumstances:
- With your organization's administrators as required by your role
- With Google APIs solely to provide calendar and export features you initiate
- When required by law or to protect our legal rights
6. Data Retention
We retain your data for as long as your account is active. Deactivated accounts are soft-deleted with data preserved for compliance purposes. You may request full deletion by contacting us.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Revoke Google API access at any time via Google Account Permissions
8. Google API Services User Data Policy
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google data to provide and improve the features you explicitly use.
9. Contact
For privacy questions or data requests, contact us at:
Never Ending Solutions
Email: info@neverendingsolutions.com
Last updated: March 20, 2026
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